Good to know
Frequently
asked questions.
How do I book a trip?+
Choose a route on the Experiences page and select “Book this route”, or email hello@roameasy.com.au. We’ll confirm availability and the booking details by email.
How many people are in each group?+
Roam Easy trips are small-group experiences. The maximum group size is being confirmed, so email us for the latest details before booking.
What’s included in the trip?+
Each route is planned as a full day out. We’ll confirm the inclusions, meeting point and any transport details with you before your booking is finalized.
How long do the trips take?+
The Springbrook and Cougal Cascades routes are planned as eight-hour day trips. Exact timing can vary with the route and conditions on the day.
What should I bring?+
Comfortable walking shoes, water, sun protection and a towel and swimwear for creek or waterfall stops are a good starting point. We’ll share a trip-specific list before your day out.
What is the cancellation policy?+
Cancellation and change terms are still being finalized. Please ask us about the current terms before booking; we’ll also include them with your booking confirmation.
Can children come along?+
Age suitability depends on the route and planned stops. Email us with the ages of your group and we’ll confirm which trip is suitable.
What if the weather changes?+
If the forecast may affect your trip, we’ll contact you before departure to discuss the plan. Ask us about the weather arrangements when you book.
Still have a question? Email us at info@roameasy.com.au.